Privacy Policy

Protecting your personal information and assets is our highest priority, and we are fully committed to keeping them secure.

Radford Evolux collects and retains information necessary for your use of our trading platform. Our methods for collecting and storing this data are outlined in the following Privacy Policy.

The following principles guide our policy:

  • To ensure complete transparency about how we collect and store your personal information:

Our goal is to ensure you understand how we collect and process your data so you can make informed decisions. We follow clear guidelines and processes for handling information on this official website. This policy explains how it works and details the methods we use, providing transparent, concrete information about its use. You’re in control.

We’ll always share timely updates whenever we determine you should be informed. Transparency is central to how we operate.

Our knowledgeable team is available to answer any questions you may have about our processes, including our obligations under the laws of Canada. Please contact us at info@radford-evolux.com.

  • We do not use personal data for any purpose other than what is described in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper operation of Radford Evolux services and to connect trader-members with third-party trading platforms; to maintain and improve the functions and services of our official website; to protect our rights; and to meet regulatory and other legal obligations. We may also process data as needed to deliver administrative and other business functions related to the Services we provide to you, the client.

To deliver improved services tailored to your preferences and needs, Radford Evolux uses personal data.

  • To access essential tools that help protect your personal data and safeguard your rights:

You can contact us at any time to request access to your personal data. We can update or delete it as needed, and we can also transfer a copy to you or to a designated third party upon request. We provide these services so you can more easily exercise your rights to privacy and control.

  • Safeguard your personal information:

Our security systems meet rigorous, bank‑grade standards. While no system can offer a 100% guarantee, we are committed to continuously upgrading our infrastructure and reinforcing the protections we have in place to maintain the highest possible level of security.

We maintain a comprehensive Privacy Policy and uphold the highest standards of security.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing all data relating to natural persons.

The terms of this policy apply to all natural persons who are identifiable or already identified. This includes any natural person who can be identified, or has been identified, in connection with data entrusted to us or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal information.

We do not collect, and do not seek to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover a user or any data relating to someone under 18, we will delete that information immediately.

2. What personal information do we retain?

When you register, we collect the personal information needed to enable your use of our services. When necessary, we may also request additional details to verify account ownership and keep your account verified. To maintain and improve service quality, we collect and analyze data about how you use our official website and platform, as well as services provided by our third-party partners.

3. You are never required to provide the company with your personal data.

You are not required to provide your data; however, if you choose not to, the services we can offer may be limited and your use of our platform may be restricted.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. We do, however, gather details such as your account activity, users’ IP addresses, and the date and time of access on our official website. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language settings associated with your account.

We collect and retain only the personal information you choose to provide when you use our service to connect with a third party trading platform.

You may have provided the following personal information to third-party platforms: your full name, address, phone number, and email address.

5. Why does the company need my personal information, and is it legal for them to collect it?

The company collects, stores, and processes your personal information exclusively for the purposes described in this Policy. All such activities are conducted in compliance with applicable laws in Canada.

The company will only handle, process, or transmit your data in compliance with applicable laws in Canada. The legal grounds for doing so are:

  • By submitting your information to the company, you consent to the storage and processing of your personal data. You also authorize us to transfer this data to the appropriate third-party trading platform, as required. Your consent applies to the processing of your personal data for one or more purposes.
  • To improve its services, establish or defend legal claims, and pursue other legitimate interests, the company may need to store and process your personal data.
  • Data processing is necessary to comply with legal obligations.

To learn more about the data processing activities the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal basis.

Scope
Legal basis

To enable your access to digital trading, we will share your personal data with third-party platforms solely at your request.

Your data may be collected and shared with third-party companies solely at your request and discretion.

You have consented to the processing of your personal information for one or more purposes.

Please provide the necessary information so we can respond promptly and effectively to your requests, concerns, and questions about our services.

Processing personal data is necessary for the company to pursue its legitimate interests, or those of an authorized third-party company.

To comply with our legal and administrative obligations, we must process personal information.

To comply with our legal obligations, we must process certain personal information.

Anonymized personal data and usage tracking are required to help us improve our services, including crash reporting.

To safeguard the legitimate interests of the company and any third‑party service providers, we must process and store personal data.

This is required to prevent fraud and protect our service from misuse.

To safeguard the legitimate interests of the company and its third-party service providers, we process and store personal data.

To meet our service obligations, we oversee and perform data processing to support business development, inform strategic decision-making, maintain oversight and legal compliance, and enable other business operations.

To safeguard the legitimate interests of the company and any third-party service providers, we need to process and store personal data.

We use data analytics and statistical tools to guide decision-making across our services and inform strategic planning.

To safeguard the legitimate interests of the company and its third-party service providers, we must process and store personal data.

We may process personal data when necessary to protect our rights, assets, and interests—and those of our third-party service providers—and to comply with applicable laws, regulations, agreements, and our own terms, conditions, and policies. Any such processing will be carried out only in accordance with established and necessary procedures.

To protect the legitimate interests of our company and third-party service providers, we need to process and store personal information.

6. Disclosure of Personal Data to Third Parties

For IP address storage and processing, user surveys and analytics, and other related services, the company may share anonymized personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. Any use of your information by those third parties will be governed by their respective privacy policies. This may include multiple digital trading platforms.

To better serve our clients and enhance our services, the company may share personal information with its affiliates and partner organizations.

When required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In connection with a critical business transaction—such as the sale of the company or the pursuit of investment or a loan—we may share relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in accordance with applicable laws and industry standards.

Cookies are small text files stored on your device when you visit a website. We use them to collect information about your browsing behaviour and preferences to personalize and enhance your experience. Cookies help us remember your settings and tailor our services accordingly. We also use them for site analytics and to compile statistics that support strategic planning.

Generally, this site uses two types of cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends. They help the site recognize you on return visits and make it easier to use.


Types of cookies:

Cookies may be used as necessary, in accordance with their intended purposes:

Type of cookie

Strictly necessary cookies

Scope

Cookies are used to recognize you as a client so we can deliver the information, settings, and services you need. They also help you navigate our website and enable your access.

To enable your device to download and stream data, we use cookies. They also make it possible to access relevant features and return to pages you visited previously.

Additional Information

To enable quick, convenient access to the official website, cookies store and process limited personal information—such as your username and last login date—when you opt to have the site remember you at sign in.

Session cookies are deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

We use cookies to securely store and quickly retrieve your settings and preferences, and to recognize you when you visit our website.

Additional Information

Persistent cookies stay on your device after your browsing session ends and remain until they expire.

Type of cookie

Cookies for performance

Scope

To improve our services, we use cookies to collect statistical information. These help us understand website performance and usage.

Additional Information

All information stored in cookies is anonymous and cannot be linked to any individual.

Session cookies are removed when you close your browser, while persistent cookies remain active until they expire—or indefinitely—unless you choose to delete them.

Cookies are blocked or have been deleted

To delete or block cookies, use your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Blocking cookies will prevent some site functions and features from working properly.


ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer to comply with applicable laws, regulations, and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. After that period, and with your consent, it will be shared for an additional 12 months.

As part of our operations, we routinely review all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

To deliver our services and for security purposes, we may transfer personal information to other countries (outside your country of residence) and to international organizations, using comprehensive security protocols. We apply industry-leading safeguards to protect your data and ensure you retain access to applicable legal rights and remedies in all cases.

Residents of the European Economic Area (EEA) are protected by applicable data protection laws and safeguards.

  • All data transfers are subject to EU jurisdiction and competence and adhere to the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
  • All data transfers between public entities or authorities comply with Article 46(2). They are governed by a legally binding and enforceable agreement.
  • The European Commission’s Standard Contractual Clauses, as set out in Article 46(2)(c) of the GDPR, establish the conditions for international data transfers. Such transfers are conducted in accordance with these Clauses. You can review the Clauses on the European Commission’s official website: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

To obtain more details about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Personal Information Protection

Personal data is safeguarded using industry-leading technical and organizational controls aligned with gold-standard practices. These controls help prevent unlawful or accidental destruction, loss, or alteration of that data.

Although we follow rigorous, legally mandated standards for data protection, we cannot guarantee that your personal data will always remain error-free in every circumstance. Accordingly, we are not liable for any disclosure of personal data or for incidental, intangible, or consequential harm. This includes events beyond our control, such as transmission errors, unauthorized access by third parties, or similar causes.

If we receive a legally binding request from regulators or legal authorities, we may be required to disclose your personal information to those authorities. Once disclosed pursuant to a legal obligation, we cannot control how they handle, store, or protect your information.

Any information sent over the Internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

On this site, you may encounter links to third-party websites and applications. These links lead outside our official website to services that are neither affiliated with nor controlled by the company, and our Privacy Policy does not apply to them. They maintain their own policies and practices for collecting and processing personal information, and we do not endorse or verify their content or activities. Please use your discretion when accessing these third-party resources.

Before sharing any personal information, always review the privacy policy of any company or service when visiting their official website. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will notify you of any changes via our official website and other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.

13. Your Rights Concerning Personal Data

You retain full control and final authority over how your personal data is used. You can review and verify its accuracy, correct any mistakes, and choose to delete it or limit the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal information is protected under the rights described herein. By emailing the address below, you can immediately exercise these rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it in electronic format. If you require additional copies of the data we process beyond the initial copy, a reasonable fee may apply.

Rights granted by law and under the Privacy Policy must not infringe the rights of others. The company may refuse or restrict access to personal information where providing such access would compromise the rights or freedoms of another individual.

Right to Request Corrections

Any errors or omissions in your personal information may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data under the following circumstances: 1) if your personal data has been processed without your consent or otherwise unlawfully; 2) if you ask to have it removed and the Company has no legal obligation to retain it; 3) if you object to our processing—even when lawful—based on our legitimate interests or those of a third-party provider; and 4) if we are required by law to delete your data.

The right to deletion may be overridden by legal obligations under EU or member state law. It also does not apply where data is required for the exercise of or defence against legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be restricted if you believe it is inaccurate.

Upon your request to restrict the use of your personal data, we will delete it except in the following cases: 1) where applicable law in the European Union or any Member State prohibits deletion; 2) with your consent, where necessary to establish, exercise, or defend legal claims; 3) to protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented to its collection and it is processed by automated means.

You have the right to request the transfer of any or all of your personal data to another company or organization, where technically feasible. This does not affect your right to have your data deleted. We may decline such a request if fulfilling it would infringe on the rights or freedoms of another individual.

Right to Challenge the Processing of Your Data

Even when the Company relies on legitimate interests—its own or those of a third-party service provider—you have the right to object to the processing and request that it stop. This right does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You can object at any time to the processing of your personal data for direct marketing purposes.

Your Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This withdrawal does not apply retroactively and will not affect any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to file a complaint with the relevant legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities to address such concerns. You may file a complaint with these authorities at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide access to the requested information, as outlined in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the revised deadline within one month of receiving your request.

We will provide the requested information electronically at no charge, unless doing so would contravene applicable law or the provisions of Section 13. We may charge a reasonable fee or refuse to process requests that are deemed unfounded, excessive, or repetitive.

We reserve the right to request additional proof of identity if we have reasonable doubts about the identity of the individual submitting a personal data request, to ensure data protection and security.